I generally like Tony Roma's, however this location did not have a pleasant atmosphere. The food that was brought out was also cold (all 4 dishes). Perhaps this is an isolated incident, but ever since I have been going to the WEM location, and I find it much better. A general comment about Tony Roma's is that they can run out of beef ribs (the only ribs I eat) and that more recently the ribs have become more fatty and less meaty.