A very short comment.... VERY Poor..... A good comment on Linda Kasmin

Nice environment.

Super Duper Bad experience. We were from KL and went today for teatime after being recommended as one of the best place for coffee & desserts. Service was super duper bad. Waiter was not friendly to begin with. We ordered 3 servings of ice cream which price ranges from rm18 to rm22 per serving, a cup of hot latte, Ice Chocolate Drinks, Apple Cinnamon Brownie from the desserts chiller, 4 cups of warm water, 100g of gummie bears from the desserts counter, and the Dessert Crepe dish from the special menu on the board. At 5.45pm only 4 tables occupied including ours. First icecream serving came after 15minutes. Then 2nd serving of icecream came after another 15minutes. After 45 minutes only those we received with 4 cups of warm water. At 6.45pm ie an hour later the ice chocolate drinks came. That was after asking for the rest of the menu for more than twice. The gummy bear & brownie which was actually ready made displayed at the chiller was not served until I personally go to the desserts counter and complaint. The latte was fixed when I personally go to the barista and stand there and wait for him to fix it in front of my eyes. Had I not went there and complaint, the latte may have not fixed and we have to wait longer and reminde few more times to the waiter. There were not many customers only 4 tables occupied with 2 staffs at drinks counter and 3 waiters. We cancelled our crepes order because after checking with the waiter 3-4 times within 45 minutes and after almost 1 hour the waiter came to inform that the crepe takes some time to make, but to us we suspected that our orders were not put in by the waiter so kitchen staffs didn't prepare it. So we cancelled it. The chinese guy waiter who took our order never updated us anything even though he passed us by many times. A bangla guy was the one who came to update us instead. We were super disgusted with the service. Overall was not a pleasant coffee & desserts treat for us. Haagen Dazs sign was displayed in the restaurant but the icecream served was not haagen dazs ice cream. All three different ice cream menu that we ordered using 1 same flavor ice cream just different garnish and toppings. Lousy! Super disgusted with the restaurant staffs attitude, super slow and unfriendly service, restaurant ambiance not as nice as we expected it should be from the recommendation, restaurant and external landscape not well maintained and looks horrible. The trophies and awards displayed the entrance were meaningless and a disgrace to the owner. Regret spending our rm100++ there for coffee and simple ice cream and brownie. With that kind of amount we could get 100 times better somewhere else especially in KL. We actually gave negative 5 stars if there was such button to click. But we had to click at least 1 star to get to this review page. Yucks

Overhyped and overpriced

Poor experience at lunch. 3 mushroom omelette looked pale and only had one kind of mushroom. Spaghetti carbonara was very poor. The egg curdled instead of being silky smooth and no bacon (beef or pork) was used. Substandard for the price paid.